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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Patty Becknell

Patty Becknell

April 20, 2026

5  out of  5
rating by Patty Becknell
"Austin Murray is always quick to respond to my clients and helps direct them to the best policy for their new/or existing homes. Reliable. Honest. Caring. 100% recommend Austin - "Don't worry, call Murray!""
We responded:
"Thank you, Patty, for sharing such a positive review. It's wonderful to hear that our teams quick responses and dedication to finding the best policies have made a difference for your customers. Your recommendation means a lot, and we're grateful for your trust in our services."
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Gus Wilson

April 15, 2026

5  out of  5
rating by Gus Wilson
"Austin is the kind of insurance agent you need. He doesn’t care about how many clients he has, he cares about his clients needs. Reach out to him and he will take care of yoi."
We responded:
"Thank you, Gus, for sharing your experience. It's wonderful to hear that Austin's dedication to understanding and meeting client needs made a positive impact. Your feedback is greatly appreciated and helps us continue to provide the best service possible. "
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Nicole Barker

April 14, 2026

5  out of  5
rating by Nicole Barker
"Sam was so helpful and very patient with all the questions I asked and some I didn’t know how to answer."
We responded:
"Thank you, Nicole, for sharing your experience with us. It's wonderful to hear that Sam was able to assist you effectively and patiently. We always strive to provide the best service possible, and your feedback is greatly appreciated. If you have any more questions or need further assistance, feel free to reach out."
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Menina Noble

April 8, 2026

5  out of  5
rating by Menina Noble
"Ally was very informative and professional. saved us money and explained all the policies to us."
We responded:
"Thank you, Menina, for sharing your experience with us. It's wonderful to hear that Ally was able to provide you with clear explanations and help you save money. We appreciate your feedback and are glad to have you as a valued customer."
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Richard L

April 2, 2026

5  out of  5
rating by Richard L
"It’s not everyday I can say it was pleasant dealing with an insurance agent but Sam was great. Typically I send these calls to voicemail but for some reason I answered it and glad I did. Switched not only my auto policy but also my home as well."
We responded:
"Thank you, Richard, for sharing your experience with us. It's wonderful to hear that Sam made such a positive impression and that you found the process pleasant. We're delighted you chose to switch both your auto and home policies with us. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Keith Ireland

March 20, 2026

5  out of  5
rating by Keith Ireland
"Great service! Handled my glass claim quickly. Company they recommended did an outstanding job. Very professional, friendly, and knowledgeable. Would definitely recommend!!"
We responded:
"Thank you, Keith, for sharing your positive experience! It's wonderful to hear that your glass claim was handled swiftly and that the recommended company met your expectations. We're glad to know our team was professional, friendly, and knowledgeable in assisting you. Your recommendation means a lot to us!"
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Erik Van Hines

March 11, 2026

5  out of  5
rating by Erik Van Hines
"They were amazing to work with!"
We responded:
"Thank you, Erik, for sharing your experience! It's wonderful to hear that you found working with us amazing. Your feedback means a lot, and we're glad to have been able to assist you with your auto insurance needs. If there's anything else we can do for you, feel free to let us know. "
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Michael Whalen

March 9, 2026

5  out of  5
rating by Michael Whalen
"Austin and his staff are always there when you need them. They provide the best insurance for your situation. I have been a State Farm client for almost 30 years. That should say enough."
We responded:
"Thank you, Michael, for sharing your experience and for being a loyal State Farm customer for nearly 30 years. It's wonderful to hear that Austin and the team have consistently been there for you and provided the best insurance solutions for your needs. Your trust and satisfaction mean a lot to us."
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David Privett

March 3, 2026

5  out of  5
rating by David Privett
"Allie is great. She is communicating every detail and she listens to what is needed. I highly recommend her and Austin Murray State Farm."
We responded:
"Thank you, David, for sharing your positive experience with Allie. It's wonderful to hear that her communication and attentiveness met your expectations. Your recommendation means a lot to us, and we're glad to have you as a valued customer."
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Shannon Bevelhymer

February 5, 2026

5  out of  5
rating by Shannon Bevelhymer
"Easy,fast, and reasonably priced with all the options I needed."
We responded:
"Thank you, Shannon, for sharing your experience. It's great to hear that you found the process easy, fast, and reasonably priced while getting all the options you needed. Your feedback is much appreciated and helps us continue to provide excellent service."
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Caitlin Farmer

February 5, 2026

5  out of  5
rating by Caitlin Farmer
"Very efficient and understanding! Love working with this office!"
We responded:
"Thank you, Caitlin, for your wonderful feedback! We're delighted to hear that you find our office efficient and understanding. It's great to know you enjoy working with us. Your satisfaction is our top priority, and we look forward to continuing to serve your insurance needs."
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Lori Adkins

February 3, 2026

5  out of  5
rating by Lori Adkins
"Very nice and patient. Explained everything and answered all my questions. Already have a much better experience than my last insurance company."
Profile photo of TANYA BURR

TANYA BURR

February 2, 2026

5  out of  5
rating by TANYA BURR
"The friendliest and easiest folks to work with! PLUS, extremely efficient and timely. Love this whole team!!!"
We responded:
"Thank you, Tanya, for sharing your positive experience! It's wonderful to hear that you found our team friendly, efficient, and easy to work with. We truly appreciate your kind words and are delighted to know that you love the team. Your feedback motivates us to continue providing excellent service."
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Nathan Bice

February 2, 2026

5  out of  5
rating by Nathan Bice
"Great service and attention to detail. They were able to give me a great rate. Ally was great and very helpful."
We responded:
"Thank you, Nathan, for sharing your positive experience with us. We're delighted to hear that you received great service and attention to detail. It's wonderful to know that Ally was able to assist you effectively and help you secure a great rate. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Mary Ann Womac

February 2, 2026

5  out of  5
rating by Mary Ann Womac
"They stepped up and took care of me and my dogs throughout the reconstruction of my home !"
We responded:
"Mary Ann, thank you so much for the kind review! We’re truly grateful you trusted us during such a challenging time. Taking care of you and your dogs throughout your home’s reconstruction was important to our entire team, and we’re glad we could step up when you needed support most. We appreciate you being part of our agency family and are always here if you need anything."
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Paula Phillips

January 5, 2026

5  out of  5
rating by Paula Phillips
"greatest price around, excellent customer service State Farm is the way to go in my book. Love them."
We responded:
"Thank you, Paula, for sharing your positive experience with us. It's wonderful to hear that you found our prices competitive and our customer service excellent. Your support and trust in State Farm mean a lot to us. We're glad to be your choice for auto insurance and look forward to continuing to serve you."
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Korucalli

December 10, 2025

5  out of  5
rating by Korucalli
"Best insurance agents around."
We responded:
"Thank you so much for your kind words and the perfect rating. It's wonderful to hear that you consider us the best insurance agents around. We truly appreciate your support and are here to assist you with any of your auto insurance needs."
Profile photo of Shannon Mcalister

Shannon Mcalister

December 4, 2025

5  out of  5
rating by Shannon Mcalister
"I highly recommend Austin Murray State Farm Insurance! Everyone there are very pleasant to work with and have. Met all my needs for Insurance! Cheaper prices as well! Thank you.....Shannon McAlister"
We responded:
"Thank you, Shannon, for your wonderful review! We're delighted to hear that our team has met your insurance needs and that you're satisfied with our pricing. Your recommendation means a lot to us, and we're grateful for your support."
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Michaela Park

November 17, 2025

5  out of  5
rating by Michaela Park
"I’m very excited for switching to State Farm I worked with Allison a she is great!!!"
We responded:
"Thank you, Michaela, for sharing your experience! It's wonderful to hear that Allison provided you with great service during your switch to State Farm. We're delighted to have you with us and look forward to continuing to meet your auto insurance needs."
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Nateka Cole

November 13, 2025

5  out of  5
rating by Nateka Cole
"We honestly got connected with this agent at the local apple festival as a way to just get to spin a prize wheel. Afterwards, though they earned our business because of how great they were to work with. Ally was super knowledgeable, friendly, and personable. Their rates could not be touched either. After getting a review from a longtime customer who is a friend, we made the jump. I am very glad that we stopped at their booth back in October."
We responded:
"Thank you so much for sharing your experience. It's wonderful to hear that Ally made such a positive impression at the apple festival and that you found our rates competitive. We're delighted to have earned your trust and business. Your feedback is greatly appreciated, and we're glad you stopped by our booth. If you ever need assistance or have any questions, feel free to reach out."
Profile photo of Tatum Green

Tatum Green

November 13, 2025

5  out of  5
rating by Tatum Green
"This office has wonderful customer service and their staff is so friendly! Katie Hughett is so helpful and knowledgeable on all topics."
We responded:
"Thank you for sharing your positive experience with our office. It's great to hear that you found our customer service wonderful and our staff friendly. Katie will be pleased to know that her assistance and knowledge made a difference for you. Your feedback is greatly appreciated and helps us continue to provide excellent service."
Profile photo of Samantha Ritter

Samantha Ritter

November 13, 2025

5  out of  5
rating by Samantha Ritter
"Katie is phenomenal when it comes to life insurance. She explains coverages and really goes into great detail about what each option is for. She was able to answer all of my questions and more. Highly recommend her."
We responded:
"Thank you, Samantha, for sharing your experience with Katie. It's wonderful to hear how thoroughly she explained the life insurance options and addressed all your questions. Your recommendation means a lot, and we're glad to have been able to assist you. If there's anything else you need, feel free to reach out."
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Kelsey

November 13, 2025

5  out of  5
rating by Kelsey
"Katie is the best! She helped me with my life insurance, she explained everything to me so I understood what I was getting and was so patient with me! Highly recommend!!"
We responded:
"Thank you, Kelsey, for sharing your experience. It's wonderful to hear that Katie was able to assist you with your life insurance needs and provide clear explanations. Your recommendation means a lot to us, and we're glad to have been able to support you. If there's anything else you need, feel free to reach out."
Profile photo of Caitlin Haycook

Caitlin Haycook

November 12, 2025

5  out of  5
rating by Caitlin Haycook
"Love this office and the people!"
We responded:
"Thank you, Caitlin, for sharing your positive experience with our office. We're delighted to hear that you love the team here. Your feedback means a lot to us, and we're committed to continuing to provide you with excellent service."
Profile photo of Esther Cheever

Esther Cheever

November 12, 2025

5  out of  5
rating by Esther Cheever
"I was frustrated because my insurance was going up for apparently no reason, but when I contacted them, they told me that my insurance was going to come down the next period and also pointed me to the program they have that allows you to save just by driving safe. They were understand and speedy with getting back to me."
We responded:
"Thank you for sharing your experience, Esther. It's great to hear that our team was able to address your concerns quickly and provide you with helpful information about our safe driving program. We always aim to offer clear communication and support to our customers. Your feedback is truly appreciated."