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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michaela Park

Michaela Park

November 17, 2025

5  out of  5
rating by Michaela Park
"I’m very excited for switching to State Farm I worked with Allison a she is great!!!"
We responded:
"Thank you, Michaela, for sharing your experience! It's wonderful to hear that Allison provided you with great service during your switch to State Farm. We're delighted to have you with us and look forward to continuing to meet your auto insurance needs."
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Nateka Cole

November 13, 2025

5  out of  5
rating by Nateka Cole
"We honestly got connected with this agent at the local apple festival as a way to just get to spin a prize wheel. Afterwards, though they earned our business because of how great they were to work with. Ally was super knowledgeable, friendly, and personable. Their rates could not be touched either. After getting a review from a longtime customer who is a friend, we made the jump. I am very glad that we stopped at their booth back in October."
We responded:
"Thank you so much for sharing your experience. It's wonderful to hear that Ally made such a positive impression at the apple festival and that you found our rates competitive. We're delighted to have earned your trust and business. Your feedback is greatly appreciated, and we're glad you stopped by our booth. If you ever need assistance or have any questions, feel free to reach out."
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Tatum Green

November 13, 2025

5  out of  5
rating by Tatum Green
"This office has wonderful customer service and their staff is so friendly! Katie Hughett is so helpful and knowledgeable on all topics."
We responded:
"Thank you for sharing your positive experience with our office. It's great to hear that you found our customer service wonderful and our staff friendly. Katie will be pleased to know that her assistance and knowledge made a difference for you. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Samantha Ritter

November 13, 2025

5  out of  5
rating by Samantha Ritter
"Katie is phenomenal when it comes to life insurance. She explains coverages and really goes into great detail about what each option is for. She was able to answer all of my questions and more. Highly recommend her."
We responded:
"Thank you, Samantha, for sharing your experience with Katie. It's wonderful to hear how thoroughly she explained the life insurance options and addressed all your questions. Your recommendation means a lot, and we're glad to have been able to assist you. If there's anything else you need, feel free to reach out."
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Kelsey

November 13, 2025

5  out of  5
rating by Kelsey
"Katie is the best! She helped me with my life insurance, she explained everything to me so I understood what I was getting and was so patient with me! Highly recommend!!"
We responded:
"Thank you, Kelsey, for sharing your experience. It's wonderful to hear that Katie was able to assist you with your life insurance needs and provide clear explanations. Your recommendation means a lot to us, and we're glad to have been able to support you. If there's anything else you need, feel free to reach out."
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Caitlin Haycook

November 12, 2025

5  out of  5
rating by Caitlin Haycook
"Love this office and the people!"
We responded:
"Thank you, Caitlin, for sharing your positive experience with our office. We're delighted to hear that you love the team here. Your feedback means a lot to us, and we're committed to continuing to provide you with excellent service."
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Esther Cheever

November 12, 2025

5  out of  5
rating by Esther Cheever
"I was frustrated because my insurance was going up for apparently no reason, but when I contacted them, they told me that my insurance was going to come down the next period and also pointed me to the program they have that allows you to save just by driving safe. They were understand and speedy with getting back to me."
We responded:
"Thank you for sharing your experience, Esther. It's great to hear that our team was able to address your concerns quickly and provide you with helpful information about our safe driving program. We always aim to offer clear communication and support to our customers. Your feedback is truly appreciated."
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Matt Hopkins

November 12, 2025

5  out of  5
rating by Matt Hopkins
"Austin and his team are truly the best in the business! They go above and beyond to find the right policy that fits your budget while making sure you’re fully protected. Their professionalism, attention to detail, and genuine care set them apart. You can trust that they always have your back!"
We responded:
"Thank you, Matt, for sharing such a positive review. It's wonderful to hear that you found our team’s efforts to find the right policy for you so valuable. We strive to provide the best service possible, ensuring that our clients feel protected and supported. Your trust and kind words mean a lot to us."
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Jamie

November 11, 2025

5  out of  5
rating by Jamie
"Exceptional Service and Outstanding Customer Service That Truly Cares! We have been with State Farm Insurance for over 45 years and can’t say good enough things about the customer service team at State Farm Insurance. Every interaction we have had has been marked by professionalism, empathy, and genuine care. Whether we had a question about a policy or needed help navigating a claim, their representatives were always patient, knowledgeable, and incredibly responsive. What really sets them apart is how personal the experience feels. They don’t treat you like just another policyholder—they treat you like a person. We always felt heard, respected, and supported, which is rare and deeply appreciated. If you’re looking for an insurance company that backs up its promises with exceptional customer service, State Farm is the one. They’ve earned our trust through every phone call, email, and conversation. And a Special Thank You to Stephanie Stone, Client Care Manager, who always takes great care of us and always makes us smile when talking with her. Thank You State Farm For Taking Care of Us! Mike and Jamie"
We responded:
"Thank you, Jamie, for sharing such a wonderful review. It's truly rewarding to hear about your positive experiences with our team over the years. We strive to provide a personal touch in every interaction, and it's great to know that our efforts have made a difference for you and Mike. Stephanie and the rest of our team are dedicated to ensuring our customers feel heard and supported. Your trust and kind words mean a lot to us, and we're grateful to have you as part of our State Farm family."
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Angela Lee McClister

November 11, 2025

5  out of  5
rating by Angela Lee McClister
"Great agent, and great team! I’m always thankful for prompt communication, detailed advisement, and thoughtful suggestions meeting my insurance needs. I have great respect for Mr. Murray and the folks in his office."
We responded:
"Thank you, Angela, for sharing your positive experience with us. It's wonderful to hear that our team's prompt communication and detailed advisement have met your insurance needs. Your respect for Mr. Murray and our office means a lot to us. We appreciate your trust and look forward to continuing to serve you."
Profile photo of Gheorghe Meyer

Gheorghe Meyer

November 11, 2025

5  out of  5
rating by Gheorghe Meyer
"Like a good neighbor, Austin is there! Seriously great agent to have in your corner."
We responded:
"Thank you for your kind words and for sharing your experience. It's wonderful to hear that you feel supported and valued. Your trust and satisfaction are incredibly important to us, and we're here to assist you whenever you need."
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Paul Thompson

November 11, 2025

5  out of  5
rating by Paul Thompson
"Awesome experience. Every time I have to call about insurance it’s super smooth. Love talking with Ms. Stephanie. She is an awesome help and always pursues any questions I have! Very helpful and would recommend her highly!"
We responded:
"Thank you, Paul, for sharing your positive experience with us. It's wonderful to hear that Ms. Stephanie has been so helpful and attentive to your needs. We truly appreciate your recommendation and are glad to know that your interactions with our team have been smooth and supportive. Your feedback means a lot to us!"
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Jennifer Doughty

November 10, 2025

5  out of  5
rating by Jennifer Doughty
"Ally is amazing, very helpful"
We responded:
"Thank you for sharing your experience. It's wonderful to hear that the process was smooth and that Anna was able to assist you effectively. We're glad the app made filing your claim easy and that you felt supported throughout. Your feedback is greatly appreciated."
Profile photo of Mike McDonald

Mike McDonald

November 10, 2025

5  out of  5
rating by Mike McDonald
"Great service and great rates. Have 5 vehicles insured with them."
We responded:
"Thank you, Mike, for sharing your positive experience with us. It's wonderful to hear that you're pleased with our service and rates. We're grateful for the trust you've placed in us to insure your vehicles. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Profile photo of Cierra Johnson

Cierra Johnson

November 10, 2025

5  out of  5
rating by Cierra Johnson
"Ally is the best! She was able to help me save so much money!"
We responded:
"Thank you, Cierra, for sharing your positive experience with Ally. It's wonderful to hear that she was able to help you save money. Your feedback is greatly appreciated, and we're glad to have been of service to you."
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rosett ware

November 6, 2025

5  out of  5
rating by rosett ware
"At the State Farm Austin Murray office we have always been treated with absolute courtesy and respect. Any time we have questions they are always answered promptly and completely. One particular person to work with is Ally Allen. Highly recommended. She is always polite, easy to work with as well as very professional the entire time of working with her to resolve any concerns we may have. You will not be disappointed with this office or the people who work there."
We responded:
"Thank you so much for sharing your positive experience with our office. We're delighted to hear that you've been treated with courtesy and respect, and that your questions have been answered promptly and completely. Ally Allen will be pleased to know that her professionalism and dedication have made such a positive impact. Your recommendation means a lot to us, and we're grateful for your trust in our team."
Profile photo of Cal Aplin

Cal Aplin

November 6, 2025

5  out of  5
rating by Cal Aplin
"If you want insurance advice from your favorite uncle that cares about you, go see Austin. He cares about people, will find you affordable rates but also make recommendations if he sees gaps in your coverage."
We responded:
"Thank you, Cal, for sharing your experience. It's wonderful to hear that you felt cared for and received valuable advice. Ensuring that our customers have the right coverage at affordable rates is a top priority. Your feedback is greatly appreciated."
Profile photo of Zander Arand

Zander Arand

November 6, 2025

5  out of  5
rating by Zander Arand
"Austin Murray is an exceptional agent. He strikes a perfect balance between being personable and professional. His genuine care for his workers is evident in his interactions with them. Trustworthiness is a hallmark of his character, and I highly recommend him. He is an outstanding States Farm agent."
We responded:
"Thank you, Zander, for sharing your positive experience. It's wonderful to hear that the teams balance of professionalism and personable service made such a strong impression. Your recommendation and trust mean a lot, and we're glad to know that his genuine care and trustworthiness stood out to you. Your feedback is greatly appreciated."
Profile photo of Amy Mason

Amy Mason

November 6, 2025

5  out of  5
rating by Amy Mason
"Austin and Stephanie are always there whenever I have any concerns or issues. They make the process easy with professionalism, quality, responsiveness, and value!"
We responded:
"Thank you, Amy, for sharing your positive experience with us. It's wonderful to hear that Austin and Stephanie have been able to assist you effectively and make the process smooth. Your feedback on our professionalism, quality, responsiveness, and value means a lot to us. We appreciate your trust and look forward to continuing to serve your insurance needs."
Profile photo of Cambrie Gagliardi

Cambrie Gagliardi

November 6, 2025

5  out of  5
rating by Cambrie Gagliardi
"Austin is the GOAT at insurance, communication, and taking care of your vehicles and property. We have loved working with him and his team."
We responded:
"Thank you, Cambrie, for your fantastic feedback! It's wonderful to hear that you've had such a positive experience with Austin and the team. We truly appreciate your kind words and are delighted to know that our communication and service have met your expectations. Your support means a lot to us, and we're here to continue providing the best care for your vehicles and property."
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MaKalea Kirkland

November 6, 2025

5  out of  5
rating by MaKalea Kirkland
"They are honestly the best."
We responded:
"Thank you, MaKalea, for your wonderful feedback! We're delighted to hear that you consider us the best. Your satisfaction is our top priority, and we're grateful for your support. If you ever need assistance or have any questions, feel free to reach out."
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John Stone

November 6, 2025

5  out of  5
rating by John Stone
"Very friendly and helpful staff."
We responded:
"Thank you, John, for your kind words and perfect rating. It's wonderful to hear that our team was able to provide you with friendly and helpful service. Your feedback is greatly appreciated and motivates us to continue delivering the best experience possible. If there's anything else we can assist you with, please let us know."
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Jaime Morey

November 6, 2025

5  out of  5
rating by Jaime Morey
"Levi was super easy to work with, providing me with better coverage while saving me money even with adding an ATV and an Umbrella Policy!"
We responded:
"Jaime, Thank you for the wonderful feedback. We are excited to save you money and help with your ATV and Umbrella Insurance."
Profile photo of Amy Cochran

Amy Cochran

November 6, 2025

5  out of  5
rating by Amy Cochran
"Anytime we need to make changes or have issues with our insurance I know that Austin Murray - State Farm's people are just a call away. We have a lot of insurance and have always been very happy with how things are handled and could not ask for better customer service! I wouldn't go anywhere else."
We responded:
"Thank you, Amy, for sharing your experience. It's wonderful to hear that our team has been able to assist you effectively with your insurance needs. We truly appreciate your trust and loyalty. Your satisfaction with our customer service means a lot to us, and we're always here to help whenever you need us."
Profile photo of Seth Cline

Seth Cline

November 6, 2025

5  out of  5
rating by Seth Cline
"Cut my insurance in half!"
We responded:
"Thank you, Seth, for sharing your experience! It's great to hear that we were able to help you reduce your insurance costs significantly. Your feedback is much appreciated, and we're glad to have you as part of our community. If you have any questions or need further assistance, feel free to reach out."